Contact Us

We are here to help

If you encounter any problems while using our mouse testing tool or have any suggestions or feedback, we welcome you to contact us. Our team is committed to providing users with the best service experience.

Technical Support

  • •Guidance and problem-solving for using the testing tool
  • •Mouse performance evaluation and optimization advice
  • •Handling browser compatibility issues
  • •Interpretation and analysis of test results

We usually respond to technical support requests within 24 hours.

Feedback

  • •Suggestions for feature improvements and new feature requests
  • •Suggestions for user experience optimization
  • •Opinions on test accuracy and algorithm improvements
  • •Feedback on interface design and usability

Your feedback is very important to us, and we will seriously consider every suggestion.

Business Cooperation

  • •Hardware manufacturer partnerships and product testing
  • •Technical licensing and API interface services
  • •Customized testing solutions
  • •Collaboration with educational institutions and training

Contact Method

We currently handle user inquiries mainly through our website feedback system. You can describe your problem or suggestion in the following ways:

  • •Provide a detailed description of the problem or suggestion you have
  • •If it's a technical issue, please provide your browser type and version
  • •Provide your mouse model and operating system information
  • •If necessary, you can include screenshots of the test or error messages

Quick Answers to Common Questions

Why are the test results not accurate?

Please ensure that mouse acceleration is turned off, use a stable mouse pad, and maintain a constant speed of movement.

Which browsers are supported?

We support all modern browsers, and we recommend using the latest versions of Chrome, Firefox, Safari, or Edge.

Do I need to install any software?

Absolutely not, our tool is completely web-based and does not require any software to be downloaded or installed.